Pv.body Sounds Too Good to Be True, and It Is for Many
If you love (and basically live in) workout clothes like I do, it may be hard to resist the box-of-the-month type deal pv.body is offering.
Since they started, their plan has been to offer brand name workout clothing, like Lululemon, Nike, Nux, and more for a low monthly fee, getting you roughly $150 worth of workout attire for $49.95 per month.
The catch is, you don’t know exactly what you’re getting until you receive it. Returns and exchanges are permitted and you do fill out a style profile when you sign up so you’re less likely to receive something you really aren’t crazy about.
I saw the company featured on several of the fitness blogs I follow, so despite some not-so-great comments on their Facebook page, I signed up.
In response to their Facebook commenters’ concerns, they said that they were experiencing growing pains and had hired new employees so they could handle phone calls, emails, and orders more efficiently.
It looked like they had legitimately addressed some issues that they were aware of. So I took a chance when they offered a 40 percent off code for the first month. It sounded too good to be true. It was.
I immediately got a tracking number and an estimated arrival date, so I was ecstatic. My order was labeled “complete” as of 12/28. The estimated arrival date came and went and the date went to “N/A” which meant it hadn’t actually left the building yet.
I monitored the Facebook page, and comments just like the ones I wanted to make came pouring in. My issue had happened to lots of other people. Pv.body replied by saying that they’d had a lot of holidays (and therefore not many shipping days) and they were working their way through the orders. So I waited, hoping that again, these were just growing pains and I’d receive my items in a week or so.
As of 1/17, the items still haven’t shipped and I’ve asked them to cancel my order and issue a refund. They are also doing away with the brand names they said they were shipping out and going with their own new line, Ellie, for all orders instead.
I was not happy at all, regardless of the fact that they assured everyone the quality would be just like Lululemon’s, Nike’s, etc., and I felt that all the customers who’d signed up under those promotions were misled.
Though I absolutely love the idea, I unfortunately can’t recommend the company (or Ellie, the replacement), based on the way so many people have been treated since becoming customers. A better bet for getting inexpensive workout clothes you can live in is shopping a discount store like Marshall’s, TJ Maxx, or Ross.
If you’re dying for some Lululemon, you’ll have to splurge, but at least you’ll know what you’re getting and when it’ll arrive.
Photo credit: lululemon athletica